Support

Last updated 9 September 2026

Questions, bugs, or feedback about SeaWindow? A real person reads every message.

Email contact@mituxlabs.com. We usually reply withintwo business days. To help us help you, mention your device (iPhone or Android), the app version, and what you expected to happen.

Common questions

Do I need an account?

No. Everything works without one. An account is optional and only links your own devices so your saved spots appear on all of them.

Why does SeaWindow ask for my location?

To show conditions near you and to center the spot picker on where you are. Location is used only while the app is open — never in the background — and you can decline it and pick spots by hand.

Where does SeaWindow work?

It launches with coverage along the California coast (72 hand-verified spots across the state), with more regions to follow.

Where does the data come from?

Forecasts from Open-Meteo, plus buoy observations, tides and official marine warnings from the U.S. government (NOAA, NWS, NDBC and CO-OPS). SeaWindow combines them into one plain call for your spot.

How do I set or stop alerts?

Open a saved spot and set the thresholds you care about, or turn on official-warning alerts. You can change or switch them off on the same screen at any time.

How do I delete my account or data?

Use the delete option in the app, or email us at contact@mituxlabs.com and we will delete your account and everything synced to it. Spots kept only on your device are removed when you delete the app.

Is my location tracked in the background?

No. SeaWindow does not track your movements and does not use your location when the app is closed.

About the app

SeaWindow (出海窗口) — for iPhone and Android — is made by Mitux Labs (Mitux LLC), California. See also our Privacy Policy andTerms of Use.

技术支持

最后更新 2026年9月9日

对 SeaWindow 有疑问、发现问题或想反馈？每一封邮件都有真人阅读。

发邮件到 contact@mituxlabs.com。我们通常在 2 个工作日内回复。为便于我们帮你，请注明你的设备（iPhone 或 Android）、App 版本，以及你期望发生什么。

常见问题

必须登录吗？

不必。不登录一切照常。账号是可选的，只用来把你自己的多台设备串起来，让保存的点位在每台设备上都能看到。

为什么 SeaWindow 要我的位置？

用来显示你附近的海况，并把选点地图居中到你所在处。位置只在 App 打开时使用——绝不在后台——你也可以拒绝授权，改为手动选点。

SeaWindow 覆盖哪里？

上线时覆盖加州海岸（全州 72 个逐一核验过的点位），后续会扩展到更多区域。

数据来自哪里？

预报来自 Open-Meteo，浮标实测、潮汐和官方海洋警报来自美国政府（NOAA、NWS、NDBC、CO-OPS）。 SeaWindow 把它们汇成一个针对你点位的简单结论。

如何设置或关闭告警？

打开一个已保存的点位，设置你在意的阈值，或开启官方警报提醒。你随时可以在同一界面修改或关闭它们。

如何删除我的账号或数据？

使用 App 内的删除功能，或发邮件到 contact@mituxlabs.com，我们会删除你的账号及其同步的一切。只存在本机的点位会在你删除 App 时一并移除。

会在后台追踪我的位置吗？

不会。SeaWindow 不追踪你的行动轨迹，App 关闭时也不使用你的位置。

关于本 App

SeaWindow（出海窗口）——支持 iPhone 和 Android——由 Mitux Labs（Mitux LLC，加州）制作。另见我们的隐私政策与使用条款。